Market Like You Mean It

Almost a year ago, world-renowned whiner Michael Horowitz wrote an article on CNET called, “Everybody Likes Mozy — Except Me.” In his article, he proceeded to address his concerns with using Mozy’s automated online backup product. The article has always bothered me for two reasons.

First: because I work for Mozy. It’s a great company and we’ve got an excellent product. I frequently hear stories about people that nearly lost years worth of photos/media, documents, etc. when their computer died. It makes me feel good to be providing a product that makes people’s lives better.

Second: his review is misleading. For example, he bashes on Mozy for only keeping 30 days worth of files. He neglects to realize that Mozy is a backup program…not an archiving program. There’s a huge difference. It keeps a backup copy of your files just in case.

I’ve considered writing a rebuttal to his article but haven’t as many people would only view this as being a canned employee response. Fortunately, I don’t have to. An article published recently at Backup Central entitled, “Bad Mozy Review Makes No Sense” did the legwork for me. In the article, backup professional Curtis Preston addresses each of Mr. Horowitz’s complaints and addresses why they’re either inaccurate or irrelevant. Thanks for the post Curtis. I appreciate it.